In a world where artificial intelligence is no longer the stuff of science fiction, but a driving force in our daily lives, it’s crucial to equip ourselves with the right skills to navigate this new landscape. Whether you’re a fresh graduate, a seasoned professional, a technical person or can barely use a smartphone, these five skills will help you transform from an AI novice to a veritable AI ninja, ready to thrive in the age of artificial intelligence.
AI isn’t just for tech gurus — it’s a game-changer for everyone from business executives to real estate agents and even busy parents. Whether you’re a seasoned professional or simply curious about AI, mastering these five practical skills will help you harness the power of AI without needing to write a single line of code.
Practical AI Skills
1. AI for Productivity
AI tools can significantly boost your productivity, helping you work smarter, not harder. From creating birthday party invitations, your next class syllabus or your board of directors’ agenda and outline, there are many practical day-to-day applications of artificial intelligence. Explore AI writing assistants like TextCortext or ChatGPT to help write emails, reports or social media posts. Or, instead of using Zoom or Microsoft Teams recorded features for your next meeting, try Otter.ai or Supernormal for meeting notes, transcriptions and an email with action items ready to be sent. The possibilities are endless.
Pro tip: Start with one tool and integrate it into your daily routine. Once you’re comfortable, add another. Small steps lead to big changes.
2. AI for Decision Making
You don’t need to be a data scientist or an IT person to make data-driven decisions. AI tools can help you understand and visualise data easily. Learn the basics of data interpretation with free data courses. Or if you want an accelerated path to learning the basics and get a list of suggested tools to analyse your Excel spreadsheet, business sales or personal finance data use, here’s a great blog that’s easy to follow.
Pro tip: Start with familiar data, like your business sales or personal finance data. Seeing AI insights on familiar information makes the learning process more relatable.
3. AI in Customer Service
AI can help you provide better, faster customer service without increasing your workload. Simple things like implementing a chatbot on your website or Facebook page using AI tools. A simple Google search on “AI tools for chatbots” will provide hundreds of tools. Just pick one that seems the easiest to use and gets you started quickly.
Pro tip: You’ll need to have learned the basics of AI and integrated at least one or two tools in your daily life before moving on to something like chatbots. While the AI tools have made it easy, it still requires some familiarity so you don’t get overwhelmed. Also, start with an area like frequently asked questions for your chatbot. This is an easier dataset to work with, and it frees up your time to help answer more complex customer interactions.
4. AI for Marketing
Whether you want to develop your brand, do a better job in sending emails to your team or create content that is more eye-catching for your next Fantasy League Football party, AI can help you create more targeted and effective content without a huge budget or technical know-how. You can either google “AI marketing tools” to get a list of free options, or you can use Canva’s AI-powered Magic Write to create creative marketing content, copy and designs.
Pro tip: Aim for progress over perfection. Test your AI-generated content against your regular content. See what resonates best with you before you proceed.
5. AI Ethics Awareness
As AI becomes more prevalent in our lives, understanding its ethical implications is crucial, even for non-technical users. Consider the ethical implications of the AI tools you use. Are they respecting user privacy? Are they potentially biased? Developing this awareness will make you a more responsible AI user.
Pro tip: Do not use personal or private data when first starting out. Exclude individual names, company names and anything that may be deemed sensitive. You can always add that later when you’re authoring the real content.
Beginner Project Ideas
With the resources provided above, you have a head start on how to integrate AI into your day-to-day lives. But if you’re still struggling with some ideas, here are some non-techie project ideas to get you started:
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Use an AI writing assistant to draft your next important email or report.
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Use an AI writing assistant to create a class syllabus or PTA agenda outline.
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Use an AI writing assistant to start your first blog.
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Create a chatbot for your business’s Facebook page to answer common customer queries.
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Analyse last quarter’s sales data and present the insights to your team.
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Use AI-powered image generation to create unique visuals for your next presentation.
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Set up an AI-powered social media campaign to market your nonprofit on key channels.
Remember, becoming an AI ninja doesn’t mean becoming a programmer. It’s about understanding how AI can enhance your work and life and knowing which tools can help you achieve your goals. Start small, be consistent and don’t be afraid to experiment.
As you embark on this AI journey, remember your human skills. While AI is a powerful assistant, you’re learning to be its director. So dare to take the first step on this journey. Search what you want to do, pick a tool, sign up for the free trial, give it a try and start exploring today.
Originally published on Forbes on September 2, 2024. Republished here with permission of the author Sol Rashidi.

Sol Rashidi
Sol Rashidi, with over 25 years in data and 13 years in AI, was the first-ever Chief Data & AI Officer appointed in 2016 and holds 10 patents. She has earned numerous accolades, including “Top 100 Thought Leaders in AI” and “50 Most Powerful Women in Tech.” Currently, she is the Head of Technology in North America for Amazon’s Startup Division and previously held leadership roles at Estee Lauder, Merck, Sony Music, and Royal Caribbean. Known for her ability to simplify complex ideas and drive business results, Sol is also a global keynote speaker and the best-selling author of Your AI Survival Guide.
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